Cancellation / Refund Policy
1. Introduction: Thank you for choosing WorkSpaceCo as your coworking space. We understand that plans change, and we aim to accommodate our members’ needs. Please read our Cancellation and Refund Policy carefully to understand how refunds work.
2. Refundable Plans:
2.1. If you have booked a refundable plan, you are eligible for a refund on a pro-rata basis. This means you will be refunded for the unused days of your plan.
2.2. To request a refund, you must inform us in writing. The refund will be calculated from the day we receive your written notice, not from the day you stop using the space.
2.3. After we receive your written notice, the refund process will begin, and it might take up to 15 business days to process and reflect in your account.
3. Non-Refundable Plans:
- 3.1. If you have booked a non-refundable plan, no refund will be provided regardless of the usage.
4. No Extensions:
- 4.1. Once a plan, whether refundable or non-refundable, has been booked, there will be no extensions to the plan duration. Members are advised to plan their bookings accordingly.
5. How to Submit a Refund Request:
- 5.1. All refund requests must be submitted in writing to our administration office or emailed to email@example.com. Please include your membership details and reason for the cancellation in the request.
- 6.1. All refund requests are subject to approval by WorkSpaceCo management. Exceptions to the above rules may be made at the sole discretion of WorkSpaceCo management on a case-by-case basis.
7. Contact: If you have any questions or concerns about our Cancellation / Refund Policy, please contact our administration office or send an email to firstname.lastname@example.org.
Thank you for understanding and cooperating with our policies. We value your membership and look forward to serving you at WorkSpaceCo.